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BUSN 1350 - Sales and Service |
Service and Sales is an introduction to the fundamentals of customer service and selling. Topics may include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies, and cultivating repeat business through customer service. Note: This course was formerly BSMG 1130 3 Credit Hours - 3 Lecture Hours - 3 Contact Hours Note: Course not designed for transfer. 3.000 Credit hours 3.000 Lecture hours Levels: Undergraduate Schedule Types: Lecture Technologies Division Division Business Management Department Course Attributes: Limited Transferability |